Diversity, Equity, Inclusion and You September 20, 2022, 2:30pm MDT September 20, 2022, 2:30pm MDT
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What does the word diversity mean to you?  It seems everyone has a different definition. But, ultimately, it is all about YOU.  And ME. And the Uniqueness we bring to the world. My goal will be to use my experience and stories from the corporate world, non-profit world, and theater world, in order to bring Diversity to life and explain how to integrate it into your world.

Meet the Presenter: Craig V. Eister, Senior VP, Revenue Management Expert; Diversity, Equity, and Inclusion Specialist

Craig is a Revenue Management Executive with 30 years experience in the travel/hospitality industry, most recently as Senior Vice President, Global Revenue Management, at InterContinental Hotels Group, where he lead large global teams in the delivery of commercial goals for 5000+ hotels. Craig is known for his expertise in Data, Analytics, Operations Research, Pricing, and Revenue Management. He successfully delivered a $300 million technical transformation, replacing IHG’s reservation and revenue technology. For his work on the development of the first Price Optimization system in the hotel industry, Craig and team were finalists for the 2011 Edelman award, from the Institute of Operations Research and Management Science (INFORMS). He was also recognized by the Hospitality Sales & Marketing Institute (HSMAI) as one of the Top 25 Extraordinary minds in Sales and Marketing in 2014. What sets Craig apart is his creative and enthusiastic leadership style which allows innovation to flourish for revenue driving results. Craig also has extensive knowledge and practice in Diversity & Inclusion, where he builds strong, collaborative teams and allows individuals to bring their best selves to solving problems. At IHG, he was a founding member of their Global Diversity Board, and in 2020 was recognized by the National Diversity Council (NDC) as a Certified Diversity Professional (CDP). In 2021, he received a certificate from Northwestern University in Leading Diversity, Equity, and inclusion (DEI). He also wrote, directed, and produced ‘The Great Pandemic’, a play about DEI. Craig holds a Bachelor of Science degree from Duke University in Math and Computer Science, and a Master of Science Degree from the University of North Carolina at Chapel Hill in Operations Research. Craig is actively involved in non-profit boards and community service, especially working with LGBTQ groups, and animal rescue.

Key Topics

Smiling group of diverse colleagues working together in an office